Cancellation & Refund

As an integral part of BellsAndCandles Terms and conditions this document clarifies our Cancellation and Refund Policy, and is to be considered along with our Privacy Policy in order to gain a clear understanding of related BellsandCandles operations. We reserve the right to change, adapt, and modify these documents as necessary without prior notification.

Generally, BellsAndCandles does not permit products to be returned and does not issue refunds. However, BellsAndCandles makes exceptions to this policy as per terms & conditions mentioned below.

General Terms & Conditions for Exchange/Refund are mentioned below: These guidelines must be followed completely before BellsAndCandles will become obligated to accept any exchange or refund.

Exchange will be done for the same product or any other product with similar value.

All damaged or defective products can be returned for exchange with proof of purchase to BellsAndCandles within 24 hours of receipt accompanied with a written request and reasons for exchange/refund.

Exchange of products (opened & used) - Any item that is opened & used more than 25% of the packing will be exchanged only for the value of 50% of item's price. If you returned only one item from a multi-item shipment, you will be reimbursed only for the per-item shipping fee for the item you returned and not the per-shipment fee.